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Company & terms

Company details

The official details of Doll.shop: address, company, registration, VAT number, management and availability on working days.

Address

Head office and warehouse
Celsius 8
7942 DB Meppel
The Netherlands

German office
Königsborner Straße 26a
39175 Biederitz
Germany
Local contact for German customers; all stock and dispatch are in the Netherlands.

Company

Doll.shop is a trading name of DVWZ B.V., with its registered office in Meppel (the Netherlands).

Contact

E-mail: [email protected]
Telephone: +31 6 13 999 420
live chat: +31 85 060 05 90
Available Monday to Friday from 09:00 to 17:00 (CET).

Registration

Trade register of the Netherlands Chamber of Commerce (KvK), Meppel, the Netherlands
KvK number: 82678057
VAT identification number: NL862563215B01

Management

H. de Vries

Responsible for the content

Doll.shop is a trading name of DVWZ B.V., registered in Meppel, the Netherlands. All stock is held in our Dutch warehouse and shipped from there across Europe. Our Biederitz office is the local contact for German customers.

Disputes

If we cannot resolve a matter together, you can submit the dispute to the independent mediation of ValuedShops (Stichting WebwinkelKeur) or to the European ODR platform (ec.europa.eu/odr). Read our complaints procedure.

Still not sure?

Ask your question in the live chat. On working days we reply within an hour, honestly and without sales talk.

Contact

Company & terms

About Doll.shop

Europe’s specialist in realistic sex dolls since 2010: our own stock, certified by ValuedShops, and a clear policy on what we do and do not sell.

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Responsible range

We sell only dolls with adult body proportions. What that means in practice, how we assess it and why we have this policy.

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Terms and conditions

The terms and conditions of DVWZ B.V. (Doll.shop) for consumers: offer, right of withdrawal, price, warranty, delivery, payment, complaints and disputes.

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Privacy statement

Which personal data we process, why, how long we keep it, who we share it with, and what rights you have under the GDPR.

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Cookie policy

Which cookies Doll.shop places, what they are for, how long they are retained and how to adjust your choice. No marketing cookies.

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