Last updated on 16-May-2024
Effective date 16-May-2024

This Privacy Policy describes the policies of DVWZ B.V., Hasselterdijk 20-G, Overijssel 8043 PD, The Netherlands (the), e-mail: [email protected], phone: 0850600590 on the collection, use and disclosure of your information that we collect when you use our website ( https://doll.shop ). (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this, please do not visit or use the Service.
We may modify this Privacy Policy at any time without notice to you and will post the revised Privacy Policy on the Service. The revised policy will be effective 180 days after the posting of the revised policy on the Service, and your continued access to or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you check this page regularly.

Information we collect:
We will collect and process the following personal information about you:

  • Name
  • Email
  • Mobile
  • Address
  • Info payment

How do we collect your information?
We collect/receive information about you in the following ways:

  • When a user completes the registration form or otherwise provides personal information
  • Interacts with the website
  • From public sources

How we use your information:
We use the information we collect about you for the following purposes:

  • Marketing/Promotion
  • Create user account
  • Process payment
  • Support
  • Administrative info
  • Manage customer order
  • Resolving Disputes
  • Manage user account

If we wish to use your data for other purposes, we will ask for your consent and will only use your data upon receipt of your consent and then only for the purpose(s) for which consent was given, unless we are required by law to do otherwise.

How we share your information:
We will not transfer your personal information to third parties without seeking your consent, except in limited circumstances as described below:

  • Advertising Service
  • Analytics

We require these third parties to use the personal data we transmit to them only for the purpose for which it was transmitted and to keep it no longer than necessary to fulfill the stated purpose.
We may also disclose your personal information for the following: (1) to comply with any applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates third-party rights. If the Service or our company is merged or acquired by another company, your information will be one of the assets transferred to the new owner.

Retaining your information:
We retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected, as set forth in this Privacy Policy. We may need to retain certain information longer, such as for record keeping/reporting purposes in accordance with applicable laws or for other legitimate reasons, such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, which cannot (directly or indirectly) identify you, may be stored indefinitely.

Your rights:
Depending on the applicable law, you may have the right to access and correct or erase your personal data or receive a copy of your personal data, to restrict or object to the active processing of your data, to ask us to share (transfer) your personal data to another entity, to revoke the consent you have given us to process your data, the right to lodge a complaint with a legal body and other rights that may be relevant under applicable law. To exercise these rights, please write to us at [email protected]. We will respond to your request in accordance with applicable law.
You may opt out of direct marketing communications or the profiling we perform for marketing purposes by writing to us at [email protected].
Please note that if you do not allow us to collect or process the required personal data or withdraw your consent to process the same for the required purposes, you may not be able to access or use the services for which your data was requested.

Cookies, etc.
For more information about how we use them and your choices regarding these tracking technologies, please see our Cookie Policy.

Security:
The security of your information is important to us and we will take reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Complaints Officer / Data Protection Officer:
If you have any questions or concerns about the processing of your information available with us, please email our complaints officer at DVWZ B.V., Hasselterdijk 20-G, e-mail: [email protected]. We will address your concerns in accordance with applicable law.