Privacy is an important issue for many customers. We understand that. That’s why we handle your data carefully, from the moment you visit our website until long after your order.

On this page we explain in plain language what you can expect from us. No small print, but clear agreements.

Privacy before ordering

You can view our Web site without directly leaving personal information. We request information only when necessary, such as when placing an order or completing a contact or callback request.

We use cookies to make the website work properly and to understand usage. In doing so, we do not collect more information than necessary. We do not track unnecessary data or build profiles that are not relevant.

Privacy while ordering

When you place an order, we use your information only to process that order correctly. Think shipping, payment and sending updates about your order.

We do not send unsolicited messages. You only receive:

• Emails directly related to your order
• any updates on delivery or payment
• An invitation to a ValuedShops review upon completion

We never just call, email or call you. Only when you request it yourself, for example via a callback request or WhatsApp message, will we contact you.

Contact and communication

When we call you back or respond via WhatsApp, we do not mention a company or website name. We refer only to the order number. That way, even by phone or messaging, everything remains discreet.

Even in emails and notifications, we keep communication businesslike and limited to what is necessary.

Privacy after ordering

After completing your order, we only store data that is legally or administratively necessary, such as for warranty or accounting purposes. We do not store unnecessary information.

We do not use your information for marketing purposes for which you have not given your consent. You will not be added to unsolicited mailing lists or receive advertising without prompting.

Summary

We take privacy seriously. We contact you only when necessary, communicate discreetly and do not keep more data than necessary. For those who want to know exactly, all the details are in our privacy and cookie policy. For anyone looking for particular reassurance: your data is in safe hands with us.