{"id":936,"date":"2026-09-03T18:42:47","date_gmt":"2026-09-03T18:42:47","guid":{"rendered":"https:\/\/doll.shop\/kontakt\/"},"modified":"2026-09-09T16:13:44","modified_gmt":"2026-09-09T16:13:44","slug":"kontakt","status":"publish","type":"page","link":"https:\/\/doll.shop\/sv\/kontakt\/","title":{"rendered":"Kontakt \u00b7 chatt, e-post och f\u00f6retagsuppgifter"},"content":{"rendered":"<div class=\"container\">\n<nav class=\"breadcrumb\" aria-label=\"Breadcrumb\">\n<ol>\n<li><a href=\"https:\/\/doll.shop\/sv\/\">Hem<\/a><\/li>\n<li aria-current=\"page\">Kontakt<\/li>\n<\/ol>\n<\/nav>\n<header class=\"plp-head\">\n<h1>Kontakt<\/h1>\n<p class=\"plp-head__intro\">Fr\u00e5gor om en modell, din best\u00e4llning eller en retur? Vi hj\u00e4lper dig snabbt och diskret, p\u00e5 ditt eget spr\u00e5k.<\/p>\n<\/header>\n<div class=\"contact\">\n<div class=\"contact__channels\">\n      <style>.dschat-slot{min-height:66px;margin-top:10px}.dschat-slot--compact{min-height:50px;margin:0}.dschat-slot .dschat-ask{margin-top:0}.dschat-slot[hidden],.dschat-ask[hidden]{display:none}.dschat-ask{display:flex;align-items:center;gap:14px;width:100%;margin-top:10px;padding:10px 14px 10px 10px;background:#fff;border:1px solid #C8C4BE;border-radius:14px;cursor:pointer;text-align:left;font:inherit;color:#1A1917;transition:border-color .15s,box-shadow .15s}.dschat-ask:hover{border-color:#624E4C;box-shadow:0 6px 20px rgba(74,59,57,.10)}.dschat-ask:focus-visible{outline:3px solid rgba(98,78,76,.35);outline-offset:2px}.dschat-ask.is-loading{opacity:.7;cursor:progress}.dschat-av{position:relative;flex:none;width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,#6B5350,#4A3B39);color:#fff;font-weight:800;font-size:15px;display:grid;place-items:center;overflow:visible}.dschat-av img{width:100%;height:100%;border-radius:50%;object-fit:cover;display:block}.dschat-dot{position:absolute;right:-1px;bottom:-1px;width:12px;height:12px;border-radius:50%;background:#B8B3AC;border:2px solid #fff}.dschat-dot.on,.dschat-ask:not(.is-offline) .dschat-dot{background:#1F7A48}.dschat-ask.is-offline .dschat-dot{background:#B8B3AC}.dschat-txt{flex:1;min-width:0}.dschat-title{display:block;font-weight:700;font-size:15px;line-height:1.25}.dschat-sub{display:block;font-size:13px;color:#6B6762;margin-top:2px;line-height:1.35;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dschat-slot[data-always]{min-height:0}.dschat-slot[data-always] .dschat-sub{white-space:normal}.dschat-ask:not(.is-offline) .dschat-sub{color:#1F7A48}.dschat-ico{flex:none;width:36px;height:36px;border-radius:10px;background:#F4ECE5;display:grid;place-items:center;color:#624E4C}.dschat-ico svg{width:18px;height:18px}.dschat-ask--compact{width:auto;margin:0;padding:8px 14px 8px 8px;border-radius:999px;gap:10px}.dschat-ask--compact .dschat-av{width:32px;height:32px;font-size:12px}.dschat-ask--compact .dschat-dot{width:10px;height:10px}.dschat-ask--compact .dschat-title{font-size:14px}.dschat-ask--compact .dschat-sub,.dschat-ask--compact .dschat-ico{display:none}<\/style><div class=\"dschat-slot\" data-always=\"1\"><button type=\"button\" class=\"dschat-ask\" data-dschat aria-haspopup=\"dialog\"><span class=\"dschat-av\" aria-hidden=\"true\"><img alt=\"\" src=\"https:\/\/doll.shop\/wp-content\/uploads\/2026\/09\/lotte-berg-1-150x150.jpg\" width=\"44\" height=\"44\" loading=\"lazy\" decoding=\"async\"><i class=\"dschat-dot\"><\/i><\/span><span class=\"dschat-txt\"><span class=\"dschat-title\">Fr\u00e5ga Lotte<\/span><span class=\"dschat-sub\">Inte online just nu \u00b7 vi svarar s\u00e5 snart kundtj\u00e4nsten \u00e4r online igen<\/span><\/span><span class=\"dschat-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 12a8 8 0 0 1-8 8H7l-4 3V12a8 8 0 0 1 8-8h2a8 8 0 0 1 8 8z\"\/><path d=\"M9 12h6M9 9h4\"\/><\/svg><\/span><\/button><\/div><br \/>\n      <a class=\"channel\" href=\"mailto:info@doll.shop\"><br \/>\n        <svg class=\"icon\"><use href=\"#i-mail\"><\/use><\/svg><\/p>\n<div>\n<h2>E-post<\/h2>\n<p>Svar inom en vardag. Ange ditt ordernummer om fr\u00e5gan g\u00e4ller en best\u00e4llning.<\/p>\n<p><b>info@doll.shop<\/b><\/div>\n<p>      <\/a><\/p>\n<div class=\"channel channel--static\">\n        <svg class=\"icon\"><use href=\"#i-clock\"><\/use><\/svg><\/p>\n<div>\n<h2>\u00d6ppettider<\/h2>\n<p>M\u00e5ndag till fredag kl. 9:00 \u2013 17:00. Meddelanden utanf\u00f6r dessa tider besvarar vi n\u00e4sta vardag.<\/p>\n<p><b>M\u00e5n \u2013 fre kl. 9:00 \u2013 17:00<\/b><\/div>\n<\/p><\/div>\n<div class=\"channel channel--static\">\n        <svg class=\"icon\"><use href=\"#i-lock\"><\/use><\/svg><\/p>\n<div>\n<h2>F\u00f6retagsuppgifter<\/h2>\n<address>\n            <b>Doll.shop<\/b><br \/>K\u00f6nigsborner Stra\u00dfe 26a, 39175 Biederitz, Tyskland<br \/>Handelsregister (KvK) 82678057<br \/>Momsreg.nr NL862563215B01<br \/>\n          <\/address>\n<p class=\"small muted\" style=\"margin:8px 0 0\">Diskret: neutral f\u00f6rpackning och inget produktnamn p\u00e5 ditt kontoutdrag.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<section class=\"contactform\">\n<div class=\"section__head\">\n<h2>Skicka ett meddelande<\/h2>\n<p>F\u00f6redrar du formul\u00e4ret? Vi svarar via e-post inom en vardag.<\/p>\n<\/div>\n<form id=\"contactForm\" novalidate>\n<div class=\"field-row\">\n          <label class=\"field\"><span>Namn<\/span><input type=\"text\" name=\"name\" required autocomplete=\"name\"><\/label><br \/>\n          <label class=\"field\"><span>E-postadress<\/span><input type=\"email\" name=\"email\" required autocomplete=\"email\"><\/label>\n        <\/div>\n<div class=\"field-row\">\n          <label class=\"field\"><span>Ordernummer (valfritt)<\/span><input type=\"text\" name=\"order\" inputmode=\"numeric\"><\/label><br \/>\n          <label class=\"field\"><span>\u00c4mne<\/span><br \/>\n            <span class=\"select\"><select name=\"subject\"><option>Hj\u00e4lp att v\u00e4lja<\/option><option>Fr\u00e5ga om min best\u00e4llning<\/option><option>Retur eller \u00e5nger<\/option><option>Garanti eller fel<\/option><option>Annat<\/option><\/select><\/span><br \/>\n          <\/label>\n        <\/div>\n<p>        <label class=\"field\"><span>Meddelande<\/span><textarea name=\"message\" rows=\"6\" required><\/textarea><\/label><br \/>\n        <label class=\"fopt\" style=\"margin:4px 0 8px\"><input type=\"checkbox\" name=\"consent\" required><span class=\"fopt__label\">Jag godk\u00e4nner integritetspolicyn.<\/span><\/label><br \/>\n        <input type=\"text\" name=\"website\" class=\"visually-hidden\" tabindex=\"-1\" autocomplete=\"off\" aria-hidden=\"true\"><br \/>\n        <button class=\"btn btn--primary btn--lg\" type=\"submit\">Skicka meddelande<\/button><br \/>\n      <\/form>\n<\/section><\/div>\n<section class=\"section\" style=\"padding-bottom:0\">\n<div class=\"section__head\">\n<h2>Snabba svar<\/h2>\n<p>De flesta fr\u00e5gorna handlar om leverans, leveranstid och returer. H\u00e4r \u00e4r svaren; finns inte din fr\u00e5ga med, skicka oss g\u00e4rna ett meddelande.<\/p>\n<\/div>\n<div class=\"faq\">\n<details open>\n<summary>Hur skickas en sexdocka?<\/summary>\n<div class=\"faq__a\">\n<p>I en neutral brun kartong utan tryck eller beskrivning av inneh\u00e5llet, med UPS och sp\u00e5rning. Du betalar diskret: inget produktnamn syns p\u00e5 ditt kontoutdrag. V\u00e5r egen personal packar i v\u00e5rt lager; vi anv\u00e4nder inte dropshipping f\u00f6r lagervaror.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Hur l\u00e5ng \u00e4r leveranstiden?<\/summary>\n<div class=\"faq__a\">\n<p>Modeller i lager som du best\u00e4ller p\u00e5 en vardag f\u00f6re kl. 14:00 skickas samma dag med UPS. R\u00e4kna med 3 till 4 vardagar till Sverige, 1 vardag till Nederl\u00e4nderna och Belgien, 2 vardagar till Tyskland och Frankrike och 3 till 4 vardagar i \u00f6vriga Europa. Vi levererar bara p\u00e5 vardagar och \u00e4r beroende av transport\u00f6ren; ber\u00e4knad leveransdag visas p\u00e5 produktsidan och i din sp\u00e5rning.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Vad kostar frakten?<\/summary>\n<div class=\"faq__a\">\n<p>Frakten \u00e4r gratis fr\u00e5n 8\u00a0960 kr. Under det beloppet ber\u00e4knas fraktkostnaden i kassan; den beror p\u00e5 destination, paketets m\u00e5tt och vikt och det frakts\u00e4tt du v\u00e4ljer. Du ser alltid beloppet innan du betalar.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Kan jag returnera en sexdocka?<\/summary>\n<div class=\"faq__a\">\n<p>Du har 14 dagars \u00e5ngerr\u00e4tt fr\u00e5n den dag du tar emot leveransen. Av hygieniska sk\u00e4l upph\u00f6r \u00e5ngerr\u00e4tten s\u00e5 snart dockans f\u00f6rsegling har brutits. Du st\u00e5r sj\u00e4lv f\u00f6r returfrakten: cirka 950 kr f\u00f6r en docka och 78 kr f\u00f6r tillbeh\u00f6r. \u00c5ngerblanketten hittar du l\u00e4ngst ner p\u00e5 varje sida.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Vilken garanti f\u00e5r jag?<\/summary>\n<div class=\"faq__a\">\n<p>Alla dockor omfattas av v\u00e5r garanti mot tillverkningsfel. Anm\u00e4l ett problem via chatt eller e-post med en bild; i de flesta fall l\u00f6ser vi det med ett reparationskit eller en reservdel. De fullst\u00e4ndiga garantivillkoren hittar du l\u00e4ngst ner p\u00e5 sidan.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<p style=\"margin-top:16px\"><a class=\"btn btn--secondary\" href=\"https:\/\/doll.shop\/sv\/kundservice\/\">Kundservice \u203a<\/a><\/p>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Hem Kontakt Kontakt Fr\u00e5gor om en modell, din best\u00e4llning eller en retur? Vi hj\u00e4lper dig snabbt och diskret, p\u00e5 ditt eget spr\u00e5k. E-post Svar inom en vardag. Ange ditt ordernummer om fr\u00e5gan g\u00e4ller en best\u00e4llning. info@doll.shop \u00d6ppettider M\u00e5ndag till fredag kl. 9:00 \u2013 17:00. Meddelanden utanf\u00f6r dessa tider besvarar vi n\u00e4sta vardag. M\u00e5n \u2013 fre [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-936","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/doll.shop\/sv\/wp-json\/wp\/v2\/pages\/936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doll.shop\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/doll.shop\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/doll.shop\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doll.shop\/sv\/wp-json\/wp\/v2\/comments?post=936"}],"version-history":[{"count":3,"href":"https:\/\/doll.shop\/sv\/wp-json\/wp\/v2\/pages\/936\/revisions"}],"predecessor-version":[{"id":5700,"href":"https:\/\/doll.shop\/sv\/wp-json\/wp\/v2\/pages\/936\/revisions\/5700"}],"wp:attachment":[{"href":"https:\/\/doll.shop\/sv\/wp-json\/wp\/v2\/media?parent=936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}