{"id":4751,"date":"2026-09-03T18:42:49","date_gmt":"2026-09-03T18:42:49","guid":{"rendered":"https:\/\/doll.shop\/serviciul-clienti\/timpul-de-livrare-si-costurile-de-transport\/"},"modified":"2026-10-10T18:15:29","modified_gmt":"2026-10-10T18:15:29","slug":"timpul-de-livrare-si-costurile-de-transport","status":"publish","type":"page","link":"https:\/\/doll.shop\/ro\/serviciul-clienti\/timpul-de-livrare-si-costurile-de-transport\/","title":{"rendered":"Termene de livrare \u0219i costuri de transport"},"content":{"rendered":"<div class=\"container\">\n<nav class=\"breadcrumb\" aria-label=\"pesmet\">\n<ol>\n<li><a href=\"https:\/\/doll.shop\/ro\/\">Acas\u0103<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/\">Serviciul Clien\u021bi<\/a><\/li>\n<li aria-current=\"page\">Timpul de livrare \u0219i costurile de transport<\/li>\n<\/ol>\n<\/nav>\n<div class=\"article\">\n<aside class=\"article__side\">\n<nav class=\"svcnav\" aria-label=\"Serviciul Clien\u021bi\">\n<h2><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/\">Serviciul Clien\u021bi<\/a><\/h2>\n<h3>Comand\u0103 &amp; livrare<\/h3>\n<ol>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/timpul-de-livrare-si-costurile-de-transport\/\" aria-current=\"page\">Timpul de livrare \u0219i costurile de transport<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/metode-de-plata\/\">metode de plat\u0103 \u0219i plata discret\u0103<\/a><\/li>\n<\/ol>\n<h3>dup\u0103 achizi\u021bia ta<\/h3>\n<ol>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/retururi-si-dreptul-de-retragere\/\">Retururi \u0219i dreptul de retragere<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/formular-de-retragere-a-modelului\/\">Formular de retragere a modelului<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/conditii-de-garantie\/\">Condi\u021bii de garan\u021bie<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/procedura-de-reclamatii\/\">Procedura de reclama\u021bii<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/intrebari-frecvente\/\">\u00centreb\u0103ri frecvente<\/a><\/li>\n<\/ol>\n<h3>Companie &amp; termeni<\/h3>\n<ol>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/despre-magazinul-de-papusi\/\">aproximativ Doll.shop<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/interval-responsabil\/\">Interval responsabil<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/detaliile-companiei\/\">Detaliile companiei<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/termeni-si-conditii\/\">Termeni si conditii<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/declaratie-de-confidentialitate\/\">Declara\u021bie de confiden\u021bialitate<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/politica-cookie-urilor\/\">Politica cookie-urilor<\/a><\/li>\n<\/ol>\n<\/nav>\n<nav class=\"toc svc-toc\" aria-label=\"Pe aceast\u0103 pagin\u0103\">\n<h2>Pe aceast\u0103 pagin\u0103<\/h2>\n<ol>\n<li><a href=\"#ordering-video\">Video: comand\u0103 \u0219i livrare discrete<\/a><\/li>\n<li><a href=\"#in-short\">Pe scurt<\/a><\/li>\n<li><a href=\"#delivery-time-by-country\">Timp de livrare \u00een func\u021bie de \u021bar\u0103<\/a><\/li>\n<li><a href=\"#shipping-costs\">Costuri de livrare<\/a><\/li>\n<li><a href=\"#stock-and-packaging\">Stoc \u0219i ambalaj<\/a><\/li>\n<li><a href=\"#made-to-order-models\">Toate modelele din stoc propriu<\/a><\/li>\n<li><a href=\"#delivery-and-delivery-attempts\">\u00eencerc\u0103ri de livrare \u0219i livrare<\/a><\/li>\n<li><a href=\"#damage-on-arrival\">daune la sosire<\/a><\/li>\n<\/ol>\n<\/nav>\n<\/aside>\n<article class=\"article__main\">\n<header class=\"article__head\">\n        <span class=\"eyebrow\">Comand\u0103 &amp; livrare<\/span><\/p>\n<h1>Timpul de livrare \u0219i costurile de transport<\/h1>\n<p class=\"article__lead\">Comand\u0103 \u00eentr-o zi lucr\u0103toare \u00eenainte de ora 14:00 \u0219i un model \u00een stoc este livrat \u00een aceea\u0219i zi cu UPS. Livrare gratuit\u0103 de la 3 199\u00a0lei; Mai jos, costurile sunt afi\u0219ate la finalizarea comenzii.<\/p>\n<p class=\"article__meta\"><span>Doll.shop<\/span> \u00b7 <time datetime=\"2026-09-03\">Ultima actualizare 3 septembrie 2026<\/time><\/p>\n<\/header>\n<div id=\"dsov-shipping-video\"><section class=\"dshop-category-video dshop-ordering-video\" id=\"ordering-video\" data-video-language=\"en\"><h2>Video: comand\u0103 \u0219i livrare discrete<\/h2><p>Videoclipul este \u00een englez\u0103. Explica\u021bia scris\u0103 este disponibil\u0103 \u00een rom\u00e2n\u0103.<\/p><div class=\"dshop-category-video__frame\"><iframe src=\"https:\/\/customer-j5o6o8t4s08hswqy.cloudflarestream.com\/81f60d79af068bda35f582ea1d0ca7a7\/iframe\" title=\"Video: comand\u0103 \u0219i livrare discrete\" width=\"960\" height=\"540\" loading=\"lazy\" allow=\"encrypted-media; picture-in-picture; fullscreen\" allowfullscreen><\/iframe><\/div><\/section><\/p>\n<p><a href=\"https:\/\/doll.shop\/ro\/baza-de-cunostinte\/comanda-discreta\/\">Cum comanzi discret o p\u0103pu\u0219\u0103 sexual\u0103: din depozitul nostru la tine acas\u0103<\/a><\/p>\n<\/div>\n<div class=\"prose article__body svc__body\">\n<h2 id=\"in-short\">Pe scurt<\/h2>\n<p>Expediem toate modelele disponibile din depozitul nostru din \u021a\u0103rile de Jos. Comand\u0103 \u00eentr-o zi lucr\u0103toare \u00eenainte de 14:00, iar coletul pleac\u0103 \u00een aceea\u0219i zi prin UPS \u0219i prime\u0219ti imediat datele de urm\u0103rire.<\/p>\n<h2 id=\"delivery-time-by-country\">Timp de livrare \u00een func\u021bie de \u021bar\u0103<\/h2>\n<div class=\"tablewrap\">\n<table>\n<thead>\n<tr>\n<th>Destina\u021bie<\/th>\n<th>Timp de livrare dup\u0103 livrare<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u021a\u0103rile de Jos \u0219i Belgia<\/td>\n<td>1 zi de lucru<\/td>\n<\/tr>\n<tr>\n<td>Germania \u0219i Fran\u021ba<\/td>\n<td>2 zile lucr\u0103toare<\/td>\n<\/tr>\n<tr>\n<td>Polonia, Suedia, Spania, Italia \u0219i restul Europei<\/td>\n<td>3\u20134 zile lucr\u0103toare<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Toate coletele pleac\u0103 din \u021a\u0103rile de Jos; livrarea dureaz\u0103 de obicei o zi lucr\u0103toare \u00een \u021a\u0103rile de Jos \u0219i Belgia, dou\u0103 \u00een Germania \u0219i Fran\u021ba \u0219i trei-patru \u00een restul Europei.<\/p>\n<\/div>\n<p>Timpii de livrare sunt estim\u0103ri de la UPS. \u00cen preajma s\u0103rb\u0103torilor legale \u0219i \u00een ultimele s\u0103pt\u0103m\u00e2ni ale anului poate dura o zi mai mult; Vei vedea acest lucru reflectat \u00een piesa &amp; urm\u0103.<\/p>\n<h2 id=\"shipping-costs\">Costuri de livrare<\/h2>\n<p>Transportul este<strong>gratuit de la o valoare a comenzii de 3 199\u00a0lei<\/strong>; Sub aceast\u0103 sum\u0103, costurile de transport sunt calculate la finalizarea comenzii. Acestea depind de destina\u021bie, dimensiunile \u0219i greutatea coletului \u0219i metoda de expediere aleas\u0103; O p\u0103pu\u0219\u0103 de dimensiuni mari este un pachet mare \u0219i greu, un accesoriu se potrive\u0219te \u00eentr-o cutie obi\u0219nuit\u0103. Vezi \u00eentotdeauna suma \u00eenainte de a pl\u0103ti \u0219i nu se adaug\u0103 alte costuri ulterior.<\/p>\n<p>\u00cen principiu, livr\u0103m totul cu UPS, cu urm\u0103rire. Ne rezerv\u0103m dreptul de a alege un transportator diferit pentru o anumit\u0103 destina\u021bie sau expediere; \u0218i \u00een acest caz, vei primi un cod de urm\u0103rire.<\/p>\n<h2 id=\"stock-and-packaging\">Stoc \u0219i ambalaj<\/h2>\n<p>depozitul nostru din \u021a\u0103rile de Jos func\u021bioneaz\u0103 \u00een \u00eentregime cu coduri de bare: fiecare pas, de la ridicarea comenzilor p\u00e2n\u0103 la expediere, este scanat, astfel \u00eenc\u00e2t articolul potrivit intr\u0103 \u00een caseta potrivit\u0103 \u0219i prime\u0219ti exact unitatea pe care a\u021bi v\u0103zut-o pe site.<\/p>\n<p>Livrarea este discret\u0103. Parcela este o cutie maro simpl\u0103, f\u0103r\u0103 imprimare, logo sau descriere a con\u021binutului, iar eticheta de expediere nu arat\u0103 nici numele magazinului. Cite\u0219te mai multe \u00een articolul nostru despre<a href=\"https:\/\/doll.shop\/ro\/baza-de-cunostinte\/comanda-discreta\/\">Comand\u0103 \u0219i primire discret\u0103<\/a>.<\/p>\n<h2 id=\"made-to-order-models\">Toate modelele din stoc propriu<\/h2>\n<p>Livr\u0103m toate modelele din stocul propriu: sunt gata de expediere direct din depozitul nostru din \u021a\u0103rile de Jos.<\/p>\n<h2 id=\"delivery-and-delivery-attempts\">\u00eencerc\u0103ri de livrare \u0219i livrare<\/h2>\n<p>UPS face, \u00een general, dou\u0103 \u00eencerc\u0103ri de livrare \u0219i nu las\u0103 niciodat\u0103 o parcel\u0103 nesupravegheat\u0103. prin aplica\u021bia UPS sau linkul din piesa ta &amp; Urm\u0103ri\u021bi e-mailul, po\u021bi reprograma livrarea \u00eentr-o alt\u0103 zi sau \u00eentr-un punct de acces de UPS. Re\u021bine\u021bi c\u0103 o p\u0103pu\u0219\u0103 de dimensiuni mari c\u00e2nt\u0103re\u0219te \u00eentre 30 \u0219i 40 de kilograme: livrarea la domiciliu la momentul pe care \u00eel alege este de obicei cea mai convenabil\u0103.<\/p>\n<p>Asigur\u0103-te c\u0103 adresa de livrare este corect\u0103 \u0219i c\u0103 cineva este disponibil \u00een momentul livr\u0103rii. Dac\u0103 o parcel\u0103 este refuzat\u0103 sau nu este colectat\u0103 de la un punct de ridicare \u0219i ne este returnat\u0103, vom percepe costurile de retur (aproximativ 85 EUR pentru o p\u0103pu\u0219\u0103, 6,95 EUR pentru accesorii); vezi si<a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/retururi-si-dreptul-de-retragere\/\">Retururi \u0219i dreptul de retragere<\/a>.<\/p>\n<h2 id=\"damage-on-arrival\">daune la sosire<\/h2>\n<p>Bifa\u021bi caseta la primire. Dac\u0103 observa\u021bi deteriorarea ambalajului sau a produsului, contacteaz\u0103-ne c\u00e2t mai cur\u00e2nd posibil \u0219i trimite fotografii ale cutiei \u0219i deterior\u0103rii. Nu utilizeaz\u0103 produsul p\u00e2n\u0103 nu a\u021bi auzit de la noi. Vom rezolva \u00eentotdeauna acest lucru pentru tine; cite\u0219te cum \u00een noi<a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/conditii-de-garantie\/\">Condi\u021bii de garan\u021bie<\/a>.<\/p>\n<\/p><\/div>\n<section class=\"kbcta\">\n<div>\n<h2>\u00cenc\u0103 nu sunte\u021bi sigur?<\/h2>\n<p>Scrie-ne \u00een chat. \u00cen zilele lucr\u0103toare r\u0103spundem \u00een cel mult o or\u0103, sincer \u0219i f\u0103r\u0103 discurs comercial.<\/p>\n<\/div>\n<div class=\"row\" style=\"gap:10px\"><style>.dsai-slot{margin-top:10px}.dsai-slot--compact{margin:0}.dsai-slot .dsai-ask{margin-top:0}.dsai-is-off .dsai-slot{display:none}.dsai-ask{display:flex;align-items:center;gap:14px;width:100%;margin-top:10px;padding:10px 14px 10px 10px;background:#fff;border:1px solid var(--line,#e8dde1);border-radius:var(--r,8px);cursor:pointer;text-align:left;font:inherit;color:var(--ink,#484044);transition:border-color .15s,box-shadow .15s,background .15s}.dsai-ask:hover{border-color:var(--brand,#b62249);background:var(--zebra,#faf6f7);box-shadow:var(--sh-1,0 1px 2px rgba(20,20,20,.04),0 2px 6px rgba(20,20,20,.05))}.dsai-ask:focus-visible{outline:3px solid var(--brand-soft,#f5e9ec);outline-offset:2px;border-color:var(--brand,#b62249)}.dsai-ask.is-loading{opacity:.7;cursor:progress}.dsai-av{position:relative;flex:none;width:44px;height:44px;border-radius:50%;background:var(--tint,#f3e9ed);color:var(--cta,#de2351);display:grid;place-items:center;overflow:hidden}.dsai-av img{width:100%;height:100%;border-radius:50%;object-fit:cover;display:block}.dsai-av svg{width:22px;height:22px}.dsai-txt{flex:1;min-width:0}.dsai-title{display:block;font-weight:700;font-size:15px;line-height:1.25;color:var(--ink,#484044)}.dsai-sub{display:block;font-size:13px;color:var(--muted,#756a70);margin-top:2px;line-height:1.35}.dsai-cta{flex:none;font-weight:700;font-size:14px;color:var(--brand,#b62249);white-space:nowrap}.dsai-ask--compact{width:auto;margin:0;padding:8px 14px 8px 8px;border-radius:999px;gap:10px}.dsai-ask--compact .dsai-av{width:32px;height:32px}.dsai-ask--compact .dsai-av svg{width:16px;height:16px}.dsai-ask--compact .dsai-title{font-size:14px}.dsai-ask--compact .dsai-sub,.dsai-ask--compact .dsai-cta{display:none}<\/style><div class=\"dsai-slot\"><button type=\"button\" class=\"dsai-ask\" data-dsai aria-haspopup=\"dialog\"><span class=\"dsai-av\" aria-hidden=\"true\"><img alt=\"\" src=\"https:\/\/doll.shop\/wp-content\/uploads\/2026\/09\/lotte-berg-1-150x150.jpg\" width=\"44\" height=\"44\" loading=\"lazy\" decoding=\"async\"><\/span><span class=\"dsai-txt\"><span class=\"dsai-title\">Pune \u00eentrebarea<\/span><span class=\"dsai-sub\">Asistentul r\u0103spunde imediat, non-stop \u00b7 un coleg \u00een 24 de ore<\/span><\/span><span class=\"dsai-cta\" aria-hidden=\"true\">Chat \u2192<\/span><\/button><\/div><a class=\"btn btn--secondary btn--lg\" href=\"https:\/\/doll.shop\/ro\/contact\/\">Contact<\/a><\/div>\n<\/section>\n<section>\n<div class=\"section__head\">\n<h2>Comand\u0103 &amp; livrare<\/h2>\n<\/div>\n<div class=\"kb\">\n<article>\n<h3><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/metode-de-plata\/\">metode de plat\u0103 \u0219i plata discret\u0103<\/a><\/h3>\n<p>WERO, BanContact, Card de credit, PayPal \u0219i Apple Pay, procesate \u00een siguran\u021b\u0103 de Mollie. Pl\u0103te\u0219te discret: extrasul t\u0103u nu arat\u0103 numele produsului.<\/p>\n<p><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/metode-de-plata\/\">Cite\u0219te mai mult \u2192<\/a><\/article>\n<\/div>\n<p style=\"margin-top:14px\"><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/\" class=\"btn btn--ghost\">\u2039 Toate subiectele<\/a><\/p>\n<\/section>\n<\/article><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Acas\u0103 Serviciul Clien\u021bi Timpul de livrare \u0219i costurile de transport Serviciul Clien\u021bi Comand\u0103 &amp; livrare Timpul de livrare \u0219i costurile de transport metode de plat\u0103 \u0219i plata discret\u0103 dup\u0103 achizi\u021bia ta Retururi \u0219i dreptul de retragere Formular de retragere a modelului Condi\u021bii de garan\u021bie Procedura de reclama\u021bii \u00centreb\u0103ri frecvente Companie &amp; termeni aproximativ Doll.shop Interval [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4729,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4751","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/pages\/4751","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/comments?post=4751"}],"version-history":[{"count":7,"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/pages\/4751\/revisions"}],"predecessor-version":[{"id":975630,"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/pages\/4751\/revisions\/975630"}],"up":[{"embeddable":true,"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/pages\/4729"}],"wp:attachment":[{"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/media?parent=4751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}