{"id":4748,"date":"2026-09-03T18:42:49","date_gmt":"2026-09-03T18:42:49","guid":{"rendered":"https:\/\/doll.shop\/serviciul-clienti\/formular-de-retragere-a-modelului\/"},"modified":"2026-09-09T16:19:09","modified_gmt":"2026-09-09T16:19:09","slug":"formular-de-retragere-a-modelului","status":"publish","type":"page","link":"https:\/\/doll.shop\/ro\/serviciul-clienti\/formular-de-retragere-a-modelului\/","title":{"rendered":"Formular de retragere a modelului"},"content":{"rendered":"<div class=\"container\">\n<nav class=\"breadcrumb\" aria-label=\"pesmet\">\n<ol>\n<li><a href=\"https:\/\/doll.shop\/ro\/\">Acas\u0103<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/\">Serviciul Clien\u021bi<\/a><\/li>\n<li aria-current=\"page\">Formular de retragere a modelului<\/li>\n<\/ol>\n<\/nav>\n<div class=\"article\">\n<aside class=\"article__side\">\n<nav class=\"svcnav\" aria-label=\"Serviciul Clien\u021bi\">\n<h2><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/\">Serviciul Clien\u021bi<\/a><\/h2>\n<h3>Comand\u0103 &amp; livrare<\/h3>\n<ol>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/timpul-de-livrare-si-costurile-de-transport\/\">Timpul de livrare \u0219i costurile de transport<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/metode-de-plata\/\">metode de plat\u0103 \u0219i plata discret\u0103<\/a><\/li>\n<\/ol>\n<h3>dup\u0103 achizi\u021bia ta<\/h3>\n<ol>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/retururi-si-dreptul-de-retragere\/\">Retururi \u0219i dreptul de retragere<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/formular-de-retragere-a-modelului\/\" aria-current=\"page\">Formular de retragere a modelului<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/conditii-de-garantie\/\">Condi\u021bii de garan\u021bie<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/procedura-de-reclamatii\/\">Procedura de reclama\u021bii<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/intrebari-frecvente\/\">\u00centreb\u0103ri frecvente<\/a><\/li>\n<\/ol>\n<h3>Companie &amp; termeni<\/h3>\n<ol>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/despre-magazinul-de-papusi\/\">aproximativ Doll.shop<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/interval-responsabil\/\">Interval responsabil<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/detaliile-companiei\/\">Detaliile companiei<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/termeni-si-conditii\/\">Termeni si conditii<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/declaratie-de-confidentialitate\/\">Declara\u021bie de confiden\u021bialitate<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/politica-cookie-urilor\/\">Politica cookie-urilor<\/a><\/li>\n<\/ol>\n<\/nav>\n<\/aside>\n<article class=\"article__main\">\n<header class=\"article__head\">\n        <span class=\"eyebrow\">dup\u0103 achizi\u021bia ta<\/span><\/p>\n<h1>Formular de retragere a modelului<\/h1>\n<p class=\"article__lead\">Formularul de model statutar pentru retragerea din comanda t\u0103u \u00een perioada de r\u0103cire. Este necesar doar dac\u0103 vrei s\u0103 te retrage\u021bi din acord.<\/p>\n<p class=\"article__meta\"><span>Doll.shop<\/span> \u00b7 <time datetime=\"2026-09-03\">Ultima actualizare 3 septembrie 2026<\/time><\/p>\n<\/header>\n<div class=\"prose article__body svc__body\">\n<p>De asemenea, po\u021bi raporta retragerea ta pur \u0219i simplu prin<a href=\"https:\/\/doll.shop\/ro\/contact\/\">Formularul de contact<\/a>sau chat. Dac\u0103 prefera\u021bi s\u0103 utilizeaz\u0103 formularul statutar, copia\u021bi textul de mai jos \u00eentr-un e-mail sau imprima\u021bi-l.<\/p>\n<div class=\"form-block\">\n<p><strong>La<\/strong><br \/>Doll.shop<br \/>K\u00f6nigsborner Stra\u00dfe 26A, 39175 Biederitz, Germania<br \/>E-mail: info@doll.shop<\/p>\n<p><strong>Eu\/noi (*) notific\u0103m prin prezenta c\u0103 eu\/noi (*) ne retragem din contractul meu\/nostru (*) de v\u00e2nzare a urm\u0103toarelor bunuri (*):<\/strong><\/p>\n<p>Produs(e) \u0219i num\u0103rul(e) articol: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>comandat pe (*) \/ primit pe (*): \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Num\u0103rul comenzii: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Numele consumatorului(i): \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Adresa consumatorilor: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Semn\u0103tura Consumatorului(lor) (Numai atunci c\u00e2nd acest formular este depus pe h\u00e2rtie): \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Data: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>(*) \u0218terge\u021bi oricare nu se aplic\u0103.<\/p>\n<\/div>\n<h2 id=\"what-happens-next\">Ce se \u00eent\u00e2mpl\u0103 \u00een continuare<\/h2>\n<p>Dup\u0103 ce primim retragerea ta, te vom trimite o confirmare cu instruc\u021biuni de returnare \u0219i o etichet\u0103 de returnare \u00een termen de o zi lucr\u0103toare. Apoi ai la dispozi\u021bie 14 zile pentru a trimite produsul \u00eenapoi. Cite\u0219te totul despre costuri, sigilare \u0219i ramburs\u0103ri sub<a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/retururi-si-dreptul-de-retragere\/\">Retururi \u0219i dreptul de retragere<\/a>.<\/p>\n<\/p><\/div>\n<section class=\"kbcta\">\n<div>\n<h2>\u00cenc\u0103 nu sunte\u021bi sigur?<\/h2>\n<p>Scrie-ne \u00een chat. \u00cen zilele lucr\u0103toare r\u0103spundem \u00een cel mult o or\u0103, sincer \u0219i f\u0103r\u0103 discurs comercial.<\/p>\n<\/div>\n<div class=\"row\" style=\"gap:10px\"><style>.dschat-slot{min-height:66px;margin-top:10px}.dschat-slot--compact{min-height:50px;margin:0}.dschat-slot .dschat-ask{margin-top:0}.dschat-slot[hidden],.dschat-ask[hidden]{display:none}.dschat-ask{display:flex;align-items:center;gap:14px;width:100%;margin-top:10px;padding:10px 14px 10px 10px;background:#fff;border:1px solid #C8C4BE;border-radius:14px;cursor:pointer;text-align:left;font:inherit;color:#1A1917;transition:border-color .15s,box-shadow .15s}.dschat-ask:hover{border-color:#624E4C;box-shadow:0 6px 20px rgba(74,59,57,.10)}.dschat-ask:focus-visible{outline:3px solid rgba(98,78,76,.35);outline-offset:2px}.dschat-ask.is-loading{opacity:.7;cursor:progress}.dschat-av{position:relative;flex:none;width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,#6B5350,#4A3B39);color:#fff;font-weight:800;font-size:15px;display:grid;place-items:center;overflow:visible}.dschat-av img{width:100%;height:100%;border-radius:50%;object-fit:cover;display:block}.dschat-dot{position:absolute;right:-1px;bottom:-1px;width:12px;height:12px;border-radius:50%;background:#B8B3AC;border:2px solid #fff}.dschat-dot.on,.dschat-ask:not(.is-offline) .dschat-dot{background:#1F7A48}.dschat-ask.is-offline .dschat-dot{background:#B8B3AC}.dschat-txt{flex:1;min-width:0}.dschat-title{display:block;font-weight:700;font-size:15px;line-height:1.25}.dschat-sub{display:block;font-size:13px;color:#6B6762;margin-top:2px;line-height:1.35;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dschat-slot[data-always]{min-height:0}.dschat-slot[data-always] .dschat-sub{white-space:normal}.dschat-ask:not(.is-offline) .dschat-sub{color:#1F7A48}.dschat-ico{flex:none;width:36px;height:36px;border-radius:10px;background:#F4ECE5;display:grid;place-items:center;color:#624E4C}.dschat-ico svg{width:18px;height:18px}.dschat-ask--compact{width:auto;margin:0;padding:8px 14px 8px 8px;border-radius:999px;gap:10px}.dschat-ask--compact .dschat-av{width:32px;height:32px;font-size:12px}.dschat-ask--compact .dschat-dot{width:10px;height:10px}.dschat-ask--compact .dschat-title{font-size:14px}.dschat-ask--compact .dschat-sub,.dschat-ask--compact .dschat-ico{display:none}<\/style><div class=\"dschat-slot\"><button type=\"button\" class=\"dschat-ask\" data-dschat aria-haspopup=\"dialog\" hidden><span class=\"dschat-av\" aria-hidden=\"true\"><img alt=\"\" src=\"https:\/\/doll.shop\/wp-content\/uploads\/2026\/09\/lotte-berg-1-150x150.jpg\" width=\"44\" height=\"44\" loading=\"lazy\" decoding=\"async\"><i class=\"dschat-dot\"><\/i><\/span><span class=\"dschat-txt\"><span class=\"dschat-title\">\u00centreab\u0103 pe Lotte<\/span><span class=\"dschat-sub\">Acum nu suntem online \u00b7 r\u0103spundem imediat ce serviciul clien\u021bi revine online<\/span><\/span><span class=\"dschat-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 12a8 8 0 0 1-8 8H7l-4 3V12a8 8 0 0 1 8-8h2a8 8 0 0 1 8 8z\"\/><path d=\"M9 12h6M9 9h4\"\/><\/svg><\/span><\/button><\/div><script>(function(){var s=document.currentScript,el=s&&s.previousElementSibling,H={\"tz\":\"Europe\/Amsterdam\",\"d\":{\"1\":[\"08:30\",\"17:00\"],\"2\":[\"08:30\",\"17:00\"],\"3\":[\"08:30\",\"17:00\"],\"4\":[\"08:30\",\"17:00\"],\"5\":[\"08:30\",\"17:00\"]},\"c\":[]};if(!el)return;try{var p=new Intl.DateTimeFormat('en-GB',{timeZone:H.tz,weekday:'short',hour:'2-digit',minute:'2-digit',year:'numeric',month:'2-digit',day:'2-digit',hour12:false}).formatToParts(new Date()),o={};p.forEach(function(x){o[x.type]=x.value});var d=H.d[{Sun:0,Mon:1,Tue:2,Wed:3,Thu:4,Fri:5,Sat:6}[o.weekday]],t=o.hour+':'+o.minute;if(!d||H.c.indexOf(o.year+'-'+o.month+'-'+o.day)>-1||t<d[0]||t>=d[1])el.hidden=true}catch(e){}})();<\/script><a class=\"btn btn--secondary btn--lg\" href=\"https:\/\/doll.shop\/ro\/contact\/\">Contact<\/a><\/div>\n<\/section>\n<section>\n<div class=\"section__head\">\n<h2>dup\u0103 achizi\u021bia ta<\/h2>\n<\/div>\n<div class=\"kb\">\n<article>\n<h3><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/retururi-si-dreptul-de-retragere\/\">Retururi \u0219i dreptul de retragere<\/a><\/h3>\n<p>14 zile de r\u0103cire de la primire. cum s\u0103 \u00eenregistrezi o declara\u021bie, c\u00e2t cost\u0103 \u0219i c\u00e2nd dreptul de retragere expir\u0103 din motive de igien\u0103.<\/p>\n<p><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/retururi-si-dreptul-de-retragere\/\">Cite\u0219te mai mult \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/conditii-de-garantie\/\">Condi\u021bii de garan\u021bie<\/a><\/h3>\n<p>Toate p\u0103pu\u0219ile sunt acoperite de garan\u021bia legal\u0103 \u00eempotriva defectelor de fabrica\u021bie. Ce acoper\u0103 asta, ce conteaz\u0103 ca uzur\u0103 normal\u0103 \u0219i cum func\u021bioneaz\u0103 o repara\u021bie.<\/p>\n<p><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/conditii-de-garantie\/\">Cite\u0219te mai mult \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/procedura-de-reclamatii\/\">Procedura de reclama\u021bii<\/a><\/h3>\n<p>Nu sunt mul\u021bumit? Cum s\u0103 depune\u021bi o pl\u00e2ngere, c\u00e2t de repede r\u0103spundem \u0219i ce mediere independent\u0103 este disponibil\u0103 prin ValuedShops.<\/p>\n<p><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/procedura-de-reclamatii\/\">Cite\u0219te mai mult \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/intrebari-frecvente\/\">\u00centreb\u0103ri frecvente<\/a><\/h3>\n<p>R\u0103spunsurile la \u00eentreb\u0103rile pe care le primim cel mai des: despre transport, discre\u021bie, plat\u0103, return\u0103ri, materiale, \u00eengrijire \u0219i gama noastr\u0103.<\/p>\n<p><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/intrebari-frecvente\/\">Cite\u0219te mai mult \u2192<\/a><\/article>\n<\/div>\n<p style=\"margin-top:14px\"><a href=\"https:\/\/doll.shop\/ro\/serviciul-clienti\/\" class=\"btn btn--ghost\">\u2039 Toate subiectele<\/a><\/p>\n<\/section>\n<\/article><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Acas\u0103 Serviciul Clien\u021bi Formular de retragere a modelului Serviciul Clien\u021bi Comand\u0103 &amp; livrare Timpul de livrare \u0219i costurile de transport metode de plat\u0103 \u0219i plata discret\u0103 dup\u0103 achizi\u021bia ta Retururi \u0219i dreptul de retragere Formular de retragere a modelului Condi\u021bii de garan\u021bie Procedura de reclama\u021bii \u00centreb\u0103ri frecvente Companie &amp; termeni aproximativ Doll.shop Interval responsabil Detaliile [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4729,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4748","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/pages\/4748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/comments?post=4748"}],"version-history":[{"count":2,"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/pages\/4748\/revisions"}],"predecessor-version":[{"id":5863,"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/pages\/4748\/revisions\/5863"}],"up":[{"embeddable":true,"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/pages\/4729"}],"wp:attachment":[{"href":"https:\/\/doll.shop\/ro\/wp-json\/wp\/v2\/media?parent=4748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}