{"id":799,"date":"2026-09-03T18:42:49","date_gmt":"2026-09-03T18:42:49","guid":{"rendered":"https:\/\/doll.shop\/customer-service\/model-withdrawal-form\/"},"modified":"2026-09-09T16:13:14","modified_gmt":"2026-09-09T16:13:14","slug":"model-withdrawal-form","status":"publish","type":"page","link":"https:\/\/doll.shop\/en\/customer-service\/model-withdrawal-form\/","title":{"rendered":"Model withdrawal form"},"content":{"rendered":"<div class=\"container\">\n<nav class=\"breadcrumb\" aria-label=\"Breadcrumb\">\n<ol>\n<li><a href=\"https:\/\/doll.shop\/en\/\">Home<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/\">Customer service<\/a><\/li>\n<li aria-current=\"page\">Model withdrawal form<\/li>\n<\/ol>\n<\/nav>\n<div class=\"article\">\n<aside class=\"article__side\">\n<nav class=\"svcnav\" aria-label=\"Customer service\">\n<h2><a href=\"https:\/\/doll.shop\/en\/customer-service\/\">Customer service<\/a><\/h2>\n<h3>Ordering &amp; delivery<\/h3>\n<ol>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/delivery-times-and-shipping-costs\/\">Delivery times and shipping costs<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/payment-options\/\">Payment methods and discreet payment<\/a><\/li>\n<\/ol>\n<h3>After your purchase<\/h3>\n<ol>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/returns-and-right-of-withdrawal\/\">Returns and right of withdrawal<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/model-withdrawal-form\/\" aria-current=\"page\">Model withdrawal form<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/warranty-terms\/\">Warranty terms<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/complaints-procedure\/\">Complaints procedure<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/frequently-asked-questions\/\">Frequently asked questions<\/a><\/li>\n<\/ol>\n<h3>Company &amp; terms<\/h3>\n<ol>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/about-doll-shop\/\">About Doll.shop<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/responsible-range\/\">Responsible range<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/company-details\/\">Company details<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/terms-and-conditions\/\">Terms and conditions<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/privacy-statement\/\">Privacy statement<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/customer-service\/cookie-policy\/\">Cookie policy<\/a><\/li>\n<\/ol>\n<\/nav>\n<\/aside>\n<article class=\"article__main\">\n<header class=\"article__head\">\n        <span class=\"eyebrow\">After your purchase<\/span><\/p>\n<h1>Model withdrawal form<\/h1>\n<p class=\"article__lead\">The statutory model form for withdrawing from your order within the cooling-off period. Only needed if you actually wish to withdraw from the agreement.<\/p>\n<p class=\"article__meta\"><span>Doll.shop<\/span> \u00b7 <time datetime=\"2026-09-03\">Last updated 3 September 2026<\/time><\/p>\n<\/header>\n<div class=\"prose article__body svc__body\">\n<p>You can also report your withdrawal simply via <a href=\"https:\/\/doll.shop\/en\/contact\/\">the contact form<\/a> or live chat. If you prefer to use the statutory form, copy the text below into an email or print it out.<\/p>\n<div class=\"form-block\">\n<p><strong>To<\/strong><br \/>\nDoll.shop<br \/>\nK\u00f6nigsborner Stra\u00dfe 26a, 39175 Biederitz, Germany<br \/>\nEmail: info@doll.shop<\/p>\n<p><strong>I\/We (*) hereby give notice that I\/We (*) withdraw from my\/our (*) contract of sale of the following goods (*):<\/strong><\/p>\n<p>Product(s) and item number(s): \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Ordered on (*) \/ received on (*): \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Order number: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Name of consumer(s): \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Address of consumer(s): \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Signature of consumer(s) (only when this form is submitted on paper): \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Date: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>(*) Delete whichever does not apply.<\/p>\n<\/div>\n<h2 id=\"what-happens-next\">What happens next<\/h2>\n<p>After we receive your withdrawal, we will send you a confirmation with return instructions and a return label within one working day. You then have 14 days to send the product back. Read everything about costs, sealing and refunds under <a href=\"https:\/\/doll.shop\/en\/customer-service\/returns-and-right-of-withdrawal\/\">returns and right of withdrawal<\/a>.<\/p>\n<\/p><\/div>\n<section class=\"kbcta\">\n<div>\n<h2>Still not sure?<\/h2>\n<p>Ask your question in the live chat. On working days we reply within an hour, honestly and without sales talk.<\/p>\n<\/div>\n<div class=\"row\" style=\"gap:10px\"><style>.dsai-slot{margin-top:10px}.dsai-slot--compact{margin:0}.dsai-slot .dsai-ask{margin-top:0}.dsai-is-off .dsai-slot{display:none}.dsai-ask{display:flex;align-items:center;gap:14px;width:100%;margin-top:10px;padding:10px 14px 10px 10px;background:#fff;border:1px solid var(--line,#e8dde1);border-radius:var(--r,8px);cursor:pointer;text-align:left;font:inherit;color:var(--ink,#484044);transition:border-color .15s,box-shadow .15s,background .15s}.dsai-ask:hover{border-color:var(--brand,#b62249);background:var(--zebra,#faf6f7);box-shadow:var(--sh-1,0 1px 2px rgba(20,20,20,.04),0 2px 6px rgba(20,20,20,.05))}.dsai-ask:focus-visible{outline:3px solid var(--brand-soft,#f5e9ec);outline-offset:2px;border-color:var(--brand,#b62249)}.dsai-ask.is-loading{opacity:.7;cursor:progress}.dsai-av{position:relative;flex:none;width:44px;height:44px;border-radius:50%;background:var(--tint,#f3e9ed);color:var(--cta,#de2351);display:grid;place-items:center;overflow:hidden}.dsai-av img{width:100%;height:100%;border-radius:50%;object-fit:cover;display:block}.dsai-av svg{width:22px;height:22px}.dsai-txt{flex:1;min-width:0}.dsai-title{display:block;font-weight:700;font-size:15px;line-height:1.25;color:var(--ink,#484044)}.dsai-sub{display:block;font-size:13px;color:var(--muted,#756a70);margin-top:2px;line-height:1.35}.dsai-cta{flex:none;font-weight:700;font-size:14px;color:var(--brand,#b62249);white-space:nowrap}.dsai-ask--compact{width:auto;margin:0;padding:8px 14px 8px 8px;border-radius:999px;gap:10px}.dsai-ask--compact .dsai-av{width:32px;height:32px}.dsai-ask--compact .dsai-av svg{width:16px;height:16px}.dsai-ask--compact .dsai-title{font-size:14px}.dsai-ask--compact .dsai-sub,.dsai-ask--compact .dsai-cta{display:none}<\/style><div class=\"dsai-slot\"><button type=\"button\" class=\"dsai-ask\" data-dsai aria-haspopup=\"dialog\"><span class=\"dsai-av\" aria-hidden=\"true\"><img alt=\"\" src=\"https:\/\/doll.shop\/wp-content\/uploads\/2026\/09\/lotte-berg-1-150x150.jpg\" width=\"44\" height=\"44\" loading=\"lazy\" decoding=\"async\"><\/span><span class=\"dsai-txt\"><span class=\"dsai-title\">Ask your question<\/span><span class=\"dsai-sub\">The assistant replies instantly, 24\/7 \u00b7 a team member within 24 hours<\/span><\/span><span class=\"dsai-cta\" aria-hidden=\"true\">Chat \u2192<\/span><\/button><\/div><a class=\"btn btn--secondary btn--lg\" href=\"https:\/\/doll.shop\/en\/contact\/\">Contact<\/a><\/div>\n<\/section>\n<section>\n<div class=\"section__head\">\n<h2>After your purchase<\/h2>\n<\/div>\n<div class=\"kb\">\n<article>\n<h3><a href=\"https:\/\/doll.shop\/en\/customer-service\/returns-and-right-of-withdrawal\/\">Returns and right of withdrawal<\/a><\/h3>\n<p>14 days&#8217; cooling-off period from receipt. How to register a return, what it costs, and when the right of withdrawal lapses for hygiene reasons.<\/p>\n<p><a href=\"https:\/\/doll.shop\/en\/customer-service\/returns-and-right-of-withdrawal\/\">Read more \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/doll.shop\/en\/customer-service\/warranty-terms\/\">Warranty terms<\/a><\/h3>\n<p>All dolls are covered by the statutory warranty against manufacturing defects. What that covers, what counts as normal wear and how a repair works.<\/p>\n<p><a href=\"https:\/\/doll.shop\/en\/customer-service\/warranty-terms\/\">Read more \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/doll.shop\/en\/customer-service\/complaints-procedure\/\">Complaints procedure<\/a><\/h3>\n<p>Not satisfied? How to file a complaint, how quickly we respond and what independent mediation is available through ValuedShops.<\/p>\n<p><a href=\"https:\/\/doll.shop\/en\/customer-service\/complaints-procedure\/\">Read more \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/doll.shop\/en\/customer-service\/frequently-asked-questions\/\">Frequently asked questions<\/a><\/h3>\n<p>The answers to the questions we get most often: about shipping, discretion, payment, returns, materials, care and our range.<\/p>\n<p><a href=\"https:\/\/doll.shop\/en\/customer-service\/frequently-asked-questions\/\">Read more \u2192<\/a><\/article>\n<\/div>\n<p style=\"margin-top:14px\"><a href=\"https:\/\/doll.shop\/en\/customer-service\/\" class=\"btn btn--ghost\">\u2039 All topics<\/a><\/p>\n<\/section>\n<\/article><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Home Customer service Model withdrawal form Customer service Ordering &amp; delivery Delivery times and shipping costs Payment methods and discreet payment After your purchase Returns and right of withdrawal Model withdrawal form Warranty terms Complaints procedure Frequently asked questions Company &amp; terms About Doll.shop Responsible range Company details Terms and conditions Privacy statement Cookie policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":785,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-799","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/pages\/799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/comments?post=799"}],"version-history":[{"count":2,"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/pages\/799\/revisions"}],"predecessor-version":[{"id":5544,"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/pages\/799\/revisions\/5544"}],"up":[{"embeddable":true,"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/pages\/785"}],"wp:attachment":[{"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/media?parent=799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}