{"id":788,"date":"2026-09-03T18:42:47","date_gmt":"2026-09-03T18:42:47","guid":{"rendered":"https:\/\/doll.shop\/knowledge-base\/discreet-ordering\/"},"modified":"2026-09-09T16:13:11","modified_gmt":"2026-09-09T16:13:11","slug":"discreet-ordering","status":"publish","type":"page","link":"https:\/\/doll.shop\/en\/knowledge-base\/discreet-ordering\/","title":{"rendered":"Ordering a sex doll discreetly: how it works"},"content":{"rendered":"<div class=\"container\">\n<nav class=\"breadcrumb\" aria-label=\"Breadcrumb\">\n<ol>\n<li><a href=\"https:\/\/doll.shop\/en\/\">Home<\/a><\/li>\n<li><a href=\"https:\/\/doll.shop\/en\/knowledge-base\/\">Knowledge base<\/a><\/li>\n<li aria-current=\"page\">Ordering a sex doll discreetly: how it works<\/li>\n<\/ol>\n<\/nav>\n<div class=\"article\">\n<aside class=\"article__side\">\n<nav class=\"toc\" aria-label=\"In this article\">\n<h2>In this article<\/h2>\n<ol>\n<li><a href=\"#what-is-on-the-box\">What is on the box<\/a><\/li>\n<li><a href=\"#what-is-on-your-statement-and-invoice\">What is on your statement and invoice<\/a><\/li>\n<li><a href=\"#how-delivery-works\">How delivery works<\/a><\/li>\n<li><a href=\"#if-you-are-not-at-home\">If you are not at home<\/a><\/li>\n<li><a href=\"#which-data-we-keep\">Which data we keep<\/a><\/li>\n<li><a href=\"#what-you-can-do-yourself\">What you can do yourself<\/a><\/li>\n<\/ol>\n<\/nav>\n<\/aside>\n<article class=\"article__main\">\n<header class=\"article__head\">\n        <span class=\"eyebrow\">Ordering &amp; privacy<\/span><\/p>\n<h1>Ordering a sex doll discreetly: how it works<\/h1>\n<p class=\"article__lead\">What appears on the box, the invoice and your bank statement, how delivery works and which data we keep. Exactly what you want to know before you order.<\/p>\n<p class=\"article__meta\"><a class=\"article__author-link\" href=\"https:\/\/doll.shop\/en\/lotte-berg\/\">Lotte Berg<\/a> \u00b7 <time datetime=\"2026-09-01\">Updated 01-09-2026<\/time> \u00b7 <span>2 min read<\/span><\/p>\n<\/header>\n<div class=\"prose article__body\">\n<p>The most asked question before an order is not about the product but about the packaging. We understand that, so here we explain exactly what happens from the moment you pay until the box stands in your hallway.<\/p>\n<h2 id=\"what-is-on-the-box\">What is on the box<\/h2>\n<p>Nothing. The parcel is a plain brown box without print, without a logo and without any description of the contents. The shipping label shows a neutral sender without a shop name. The UPS driver only sees a large, heavy box; that it is heavy cannot be hidden, so bear that in mind when receiving it.<\/p>\n<h2 id=\"what-is-on-your-statement-and-invoice\">What is on your statement and invoice<\/h2>\n<p>You pay discreetly: your bank statement shows no product name and no shop name, only a neutral description. The invoice is sent by e-mail and names the model; if you would rather it did not, tell us when ordering and we will only list an item number.<\/p>\n<h2 id=\"how-delivery-works\">How delivery works<\/h2>\n<p>In-stock models ordered before 2 pm on a working day leave the same day with UPS. In the Netherlands and Belgium you receive it the next working day, in Germany and France after two working days, elsewhere in Europe after three to four. You receive a tracking number and can reschedule delivery with UPS to another day or a pickup point. A 30 kilo doll is on the heavy side for a pickup point; home delivery at a time you choose is usually more convenient.<\/p>\n<h2 id=\"if-you-are-not-at-home\">If you are not at home<\/h2>\n<p>UPS normally makes two delivery attempts and never leaves the parcel unattended. Delivery to a neighbour only happens if you allow it in the UPS app. If you choose a pickup point, bring someone along or a hand truck.<\/p>\n<h2 id=\"which-data-we-keep\">Which data we keep<\/h2>\n<p>We keep your name, address, e-mail address and order history for as long as the law requires for our accounts (seven years for invoice data). We use no third-party advertising pixels and do not sell data. If you want your account and data deleted, we arrange it within thirty days; only the invoice data must legally be kept. The full policy is in our privacy statement.<\/p>\n<h2 id=\"what-you-can-do-yourself\">What you can do yourself<\/h2>\n<p>Have the parcel delivered on a day you are at home, keep a spot free where the box can go straight away, and keep the box for another two weeks: should you want to use your right of withdrawal, the original packaging is the safest way to return.<\/p>\n<\/p><\/div>\n<section class=\"article__faq\">\n<div class=\"section__head\">\n<h2>Frequently asked questions<\/h2>\n<\/div>\n<div class=\"faq\">\n<details open>\n<summary>What should you know about what is on the box?<\/summary>\n<div class=\"faq__a\">\n<p>Nothing. The parcel is a plain brown box without print, without a logo and without any description of the contents. The shipping label shows a neutral sender without a shop name. The UPS driver only sees a large, heavy box; that it is heavy cannot be hidden, so bear that in mind when receiving it.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>What should you know about what is on your statement and invoice?<\/summary>\n<div class=\"faq__a\">\n<p>You pay discreetly: your bank statement shows no product name and no shop name, only a neutral description. The invoice is sent by e-mail and names the model; if you would rather it did not, tell us when ordering and we will only list an item number.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>What should you know about how delivery works?<\/summary>\n<div class=\"faq__a\">\n<p>In-stock models ordered before 2 pm on a working day leave the same day with UPS. In the Netherlands and Belgium you receive it the next working day, in Germany and France after two working days, elsewhere in Europe after three to four. You receive a tracking number and can reschedule delivery with UPS to another day or a pickup point. A 30 kilo doll is on the heavy side for a pickup point; home delivery at a time you choose is usually more convenient.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/section>\n<aside class=\"article-author\" data-author=\"lotte\"><span class=\"article-author__avatar\" aria-hidden=\"true\">LB<\/span><\/p>\n<div>\n<p class=\"article-author__name\"><a href=\"https:\/\/doll.shop\/en\/lotte-berg\/\">Lotte Berg<\/a> \u00b7 Customer satisfaction &#038; styling<\/p>\n<p>Lotte Berg has worked at Doll.shop for more than ten years. She combines daily customer questions with hands-on experience in caring for, dressing and styling sex dolls.<\/p>\n<\/div>\n<\/aside>\n<section class=\"article__products\">\n<div class=\"section__head\">\n<h2>Goes with this article<\/h2>\n<\/div>\n<div class=\"grid grid--home\">\n<article class=\"card\" data-id=\"dutchdoll-jade-158\" data-brand=\"dutchdoll\" data-material=\"tpe\" data-compat=\"\" data-height=\"158\" data-weight=\"29\" data-breast_type=\"standard\" data-skin=\"light\" data-hair=\"blonde\" data-type=\"full\" data-stock=\"1\" data-price=\"695.0\" data-rating=\"5.0\" data-reviews=\"10\" data-pop=\"112\">\n<div class=\"card__media\">\n    <svg class=\"ph \" viewbox=\"0 0 300 400\" role=\"img\" aria-label=\"DutchDoll Jade 158 cm \u2013 TPE sex doll\" style=\"--skin:#F3DCCB;--hair:#D9B76E;--bg:#F0EFED\"><use href=\"#ph\" width=\"300\" height=\"400\"><\/use><\/svg><\/p>\n<div class=\"card__badges\">\n<span class=\"badge badge--premium\">Premium<\/span>    <\/div>\n<p>    <button class=\"card__add\" type=\"button\" data-add data-title=\"DutchDoll Jade \u00b7 158 cm\" data-spec=\"TPE \u00b7 standard breasts\" data-price=\"695.0\" aria-label=\"Add to cart: DutchDoll Jade\"><svg class=\"icon\"><use href=\"#i-cart-add\"><\/use><\/svg><\/button>\n  <\/div>\n<div class=\"card__body\">\n<div class=\"card__brand\">DutchDoll<\/div>\n<h3 class=\"card__title\"><a href=\"https:\/\/doll.shop\/en\/dutchdoll-jade-158\/\">Jade \u00b7 158 cm<\/a><\/h3>\n<div class=\"card__spec\">TPE \u00b7 standard breasts<\/div>\n<div class=\"card__price\">\n      <span class=\"price\">\u20ac695<\/span>\n    <\/div>\n<div class=\"card__rating\"><span class=\"stars\" style=\"--pct:100.0%\"><\/span><span>5.0<\/span><span>(10)<\/span><\/div>\n<div class=\"card__stock\"><span class=\"dot\"><\/span>In stock<\/div>\n<\/p><\/div>\n<\/article>\n<article class=\"card\" data-id=\"dutchdoll-sara-158\" data-brand=\"dutchdoll\" data-material=\"tpe\" data-compat=\"\" data-height=\"158\" data-weight=\"29\" data-breast_type=\"standard\" data-skin=\"light\" data-hair=\"blonde\" data-type=\"full\" data-stock=\"1\" data-price=\"695.0\" data-rating=\"5.0\" data-reviews=\"10\" data-pop=\"107\">\n<div class=\"card__media\">\n    <svg class=\"ph \" viewbox=\"0 0 300 400\" role=\"img\" aria-label=\"DutchDoll Sara 158 cm \u2013 TPE sex doll\" style=\"--skin:#F3DCCB;--hair:#D9B76E;--bg:#F0EFED\"><use href=\"#ph\" width=\"300\" height=\"400\"><\/use><\/svg><\/p>\n<div class=\"card__badges\">\n<span class=\"badge badge--premium\">Premium<\/span>    <\/div>\n<p>    <button class=\"card__add\" type=\"button\" data-add data-title=\"DutchDoll Sara \u00b7 158 cm\" data-spec=\"TPE \u00b7 standard breasts\" data-price=\"695.0\" aria-label=\"Add to cart: DutchDoll Sara\"><svg class=\"icon\"><use href=\"#i-cart-add\"><\/use><\/svg><\/button>\n  <\/div>\n<div class=\"card__body\">\n<div class=\"card__brand\">DutchDoll<\/div>\n<h3 class=\"card__title\"><a href=\"https:\/\/doll.shop\/en\/dutchdoll-sara-158\/\">Sara \u00b7 158 cm<\/a><\/h3>\n<div class=\"card__spec\">TPE \u00b7 standard breasts<\/div>\n<div class=\"card__price\">\n      <span class=\"price\">\u20ac695<\/span>\n    <\/div>\n<div class=\"card__rating\"><span class=\"stars\" style=\"--pct:100.0%\"><\/span><span>5.0<\/span><span>(10)<\/span><\/div>\n<div class=\"card__stock\"><span class=\"dot\"><\/span>In stock<\/div>\n<\/p><\/div>\n<\/article>\n<article class=\"card\" data-id=\"dutchdoll-alexis-159\" data-brand=\"dutchdoll\" data-material=\"tpe\" data-compat=\"\" data-height=\"159\" data-weight=\"29\" data-breast_type=\"gel\" data-skin=\"light\" data-hair=\"black\" data-type=\"full\" data-stock=\"1\" data-price=\"895.0\" data-rating=\"5.0\" data-reviews=\"17\" data-pop=\"105\">\n<div class=\"card__media\">\n    <svg class=\"ph \" viewbox=\"0 0 300 400\" role=\"img\" aria-label=\"DutchDoll Alexis 159 cm \u2013 TPE sex doll\" style=\"--skin:#F3DCCB;--hair:#2B2220;--bg:#F0EFED\"><use href=\"#ph\" width=\"300\" height=\"400\"><\/use><\/svg><\/p>\n<div class=\"card__badges\">\n<span class=\"badge badge--premium\">Premium<\/span>    <\/div>\n<p>    <button class=\"card__add\" type=\"button\" data-add data-title=\"DutchDoll Alexis \u00b7 159 cm\" data-spec=\"TPE \u00b7 gel breasts\" data-price=\"895.0\" aria-label=\"Add to cart: DutchDoll Alexis\"><svg class=\"icon\"><use href=\"#i-cart-add\"><\/use><\/svg><\/button>\n  <\/div>\n<div class=\"card__body\">\n<div class=\"card__brand\">DutchDoll<\/div>\n<h3 class=\"card__title\"><a href=\"https:\/\/doll.shop\/en\/dutchdoll-alexis-159\/\">Alexis \u00b7 159 cm<\/a><\/h3>\n<div class=\"card__spec\">TPE \u00b7 gel breasts<\/div>\n<div class=\"card__price\">\n      <span class=\"price\">\u20ac895<\/span>\n    <\/div>\n<div class=\"card__rating\"><span class=\"stars\" style=\"--pct:100.0%\"><\/span><span>5.0<\/span><span>(17)<\/span><\/div>\n<div class=\"card__stock\"><span class=\"dot\"><\/span>In stock<\/div>\n<\/p><\/div>\n<\/article>\n<article class=\"card\" data-id=\"dutchdoll-sophie-158\" data-brand=\"dutchdoll\" data-material=\"tpe\" data-compat=\"\" data-height=\"158\" data-weight=\"29\" data-breast_type=\"standard\" data-skin=\"light\" data-hair=\"blonde\" data-type=\"full\" data-stock=\"1\" data-price=\"695.0\" data-rating=\"5.0\" data-reviews=\"4\" data-pop=\"105\">\n<div class=\"card__media\">\n    <svg class=\"ph \" viewbox=\"0 0 300 400\" role=\"img\" aria-label=\"DutchDoll Sophie 158 cm \u2013 TPE sex doll\" style=\"--skin:#F3DCCB;--hair:#D9B76E;--bg:#F0EFED\"><use href=\"#ph\" width=\"300\" height=\"400\"><\/use><\/svg><\/p>\n<div class=\"card__badges\">\n<span class=\"badge badge--premium\">Premium<\/span>    <\/div>\n<p>    <button class=\"card__add\" type=\"button\" data-add data-title=\"DutchDoll Sophie \u00b7 158 cm\" data-spec=\"TPE \u00b7 standard breasts\" data-price=\"695.0\" aria-label=\"Add to cart: DutchDoll Sophie\"><svg class=\"icon\"><use href=\"#i-cart-add\"><\/use><\/svg><\/button>\n  <\/div>\n<div class=\"card__body\">\n<div class=\"card__brand\">DutchDoll<\/div>\n<h3 class=\"card__title\"><a href=\"https:\/\/doll.shop\/en\/dutchdoll-sophie-158\/\">Sophie \u00b7 158 cm<\/a><\/h3>\n<div class=\"card__spec\">TPE \u00b7 standard breasts<\/div>\n<div class=\"card__price\">\n      <span class=\"price\">\u20ac695<\/span>\n    <\/div>\n<div class=\"card__rating\"><span class=\"stars\" style=\"--pct:100.0%\"><\/span><span>5.0<\/span><span>(4)<\/span><\/div>\n<div class=\"card__stock\"><span class=\"dot\"><\/span>In stock<\/div>\n<\/p><\/div>\n<\/article>\n<\/div>\n<p style=\"margin-top:14px\"><a class=\"btn btn--secondary\" href=\"https:\/\/doll.shop\/en\/sex-dolls\/\">View the category: Sex dolls \u203a<\/a><\/p>\n<\/section>\n<section class=\"kbcta\">\n<div>\n<h2>Still not sure?<\/h2>\n<p>Ask your question in the live chat. On working days we reply within an hour, honestly and without sales talk.<\/p>\n<\/div>\n<p>        <style>.dschat-slot{min-height:66px;margin-top:10px}.dschat-slot--compact{min-height:50px;margin:0}.dschat-slot .dschat-ask{margin-top:0}.dschat-slot[hidden],.dschat-ask[hidden]{display:none}.dschat-ask{display:flex;align-items:center;gap:14px;width:100%;margin-top:10px;padding:10px 14px 10px 10px;background:#fff;border:1px solid #C8C4BE;border-radius:14px;cursor:pointer;text-align:left;font:inherit;color:#1A1917;transition:border-color .15s,box-shadow .15s}.dschat-ask:hover{border-color:#624E4C;box-shadow:0 6px 20px rgba(74,59,57,.10)}.dschat-ask:focus-visible{outline:3px solid 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class=\"dschat-txt\"><span class=\"dschat-title\">Ask Lotte a question<\/span><span class=\"dschat-sub\">Not online right now \u00b7 we reply as soon as customer service is back online<\/span><\/span><span class=\"dschat-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 12a8 8 0 0 1-8 8H7l-4 3V12a8 8 0 0 1 8-8h2a8 8 0 0 1 8 8z\"\/><path d=\"M9 12h6M9 9h4\"\/><\/svg><\/span><\/button><\/div><script>(function(){var s=document.currentScript,el=s&&s.previousElementSibling,H={\"tz\":\"Europe\/Amsterdam\",\"d\":{\"1\":[\"08:30\",\"17:00\"],\"2\":[\"08:30\",\"17:00\"],\"3\":[\"08:30\",\"17:00\"],\"4\":[\"08:30\",\"17:00\"],\"5\":[\"08:30\",\"17:00\"]},\"c\":[]};if(!el)return;try{var p=new Intl.DateTimeFormat('en-GB',{timeZone:H.tz,weekday:'short',hour:'2-digit',minute:'2-digit',year:'numeric',month:'2-digit',day:'2-digit',hour12:false}).formatToParts(new Date()),o={};p.forEach(function(x){o[x.type]=x.value});var d=H.d[{Sun:0,Mon:1,Tue:2,Wed:3,Thu:4,Fri:5,Sat:6}[o.weekday]],t=o.hour+':'+o.minute;if(!d||H.c.indexOf(o.year+'-'+o.month+'-'+o.day)>-1||t<d[0]||t>=d[1])el.hidden=true}catch(e){}})();<\/script><br \/>\n      <\/section>\n<section>\n<div class=\"section__head\">\n<h2>Related articles<\/h2>\n<\/div>\n<div class=\"kb\">\n<article>\n<h3><a href=\"https:\/\/doll.shop\/en\/knowledge-base\/tpe-or-silicone\/\">TPE or silicone sex doll: which suits you?<\/a><\/h3>\n<p>Feel, weight, care, durability and price of TPE and silicone compared honestly, so you know which material fits you.<\/p>\n<p><a href=\"https:\/\/doll.shop\/en\/knowledge-base\/tpe-or-silicone\/\">Read more \u00b7 3 min read \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/doll.shop\/en\/knowledge-base\/height-and-weight\/\">Sex doll height and weight: what is practical?<\/a><\/h3>\n<p>Why 30 kilos feels heavier than you think, how a sex doll&#8217;s height and weight relate, and which size suits your home and storage space.<\/p>\n<p><a href=\"https:\/\/doll.shop\/en\/knowledge-base\/height-and-weight\/\">Read more \u00b7 3 min read \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/doll.shop\/en\/knowledge-base\/sex-doll-care\/\">Sex doll care: keep her looking good for years<\/a><\/h3>\n<p>Cleaning, drying, powdering and protecting in five steps. What you need, how often, and which mistakes damage the skin for good.<\/p>\n<p><a href=\"https:\/\/doll.shop\/en\/knowledge-base\/sex-doll-care\/\">Read more \u00b7 2 min read \u2192<\/a><\/article>\n<\/div>\n<p style=\"margin-top:14px\"><a href=\"https:\/\/doll.shop\/en\/knowledge-base\/\" class=\"btn btn--ghost\">\u2039 All articles<\/a><\/p>\n<\/section>\n<\/article><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Home Knowledge base Ordering a sex doll discreetly: how it works In this article What is on the box What is on your statement and invoice How delivery works If you are not at home Which data we keep What you can do yourself Ordering &amp; privacy Ordering a sex doll discreetly: how it works [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":784,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-788","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/pages\/788","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/comments?post=788"}],"version-history":[{"count":4,"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/pages\/788\/revisions"}],"predecessor-version":[{"id":5531,"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/pages\/788\/revisions\/5531"}],"up":[{"embeddable":true,"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/pages\/784"}],"wp:attachment":[{"href":"https:\/\/doll.shop\/en\/wp-json\/wp\/v2\/media?parent=788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}