{"id":4631,"date":"2026-09-03T18:42:47","date_gmt":"2026-09-03T18:42:47","guid":{"rendered":"https:\/\/doll.shop\/kontakt\/"},"modified":"2026-09-09T16:14:01","modified_gmt":"2026-09-09T16:14:01","slug":"kontakt","status":"publish","type":"page","link":"https:\/\/doll.shop\/cs\/kontakt\/","title":{"rendered":"Kontakt \u00b7 chat, e-mail a \u00fadaje o firm\u011b"},"content":{"rendered":"<div class=\"container\">\n<nav class=\"breadcrumb\" aria-label=\"strouhanka\">\n<ol>\n<li><a href=\"https:\/\/doll.shop\/cs\/\">Domov<\/a><\/li>\n<li aria-current=\"page\">Kontakt<\/li>\n<\/ol>\n<\/nav>\n<header class=\"plp-head\">\n<h1>Kontakt<\/h1>\n<p class=\"plp-head__intro\">M\u00e1\u0161 dotazy ohledn\u011b modelu, va\u0161\u00ed objedn\u00e1vky nebo vr\u00e1cen\u00ed? Pom\u00e1h\u00e1me rychle a diskr\u00e9tn\u011b, ve va\u0161em vlastn\u00edm jazyce.<\/p>\n<\/header>\n<div class=\"contact\">\n<div class=\"contact__channels\">\n      <style>.dschat-slot{min-height:66px;margin-top:10px}.dschat-slot--compact{min-height:50px;margin:0}.dschat-slot .dschat-ask{margin-top:0}.dschat-slot[hidden],.dschat-ask[hidden]{display:none}.dschat-ask{display:flex;align-items:center;gap:14px;width:100%;margin-top:10px;padding:10px 14px 10px 10px;background:#fff;border:1px solid #C8C4BE;border-radius:14px;cursor:pointer;text-align:left;font:inherit;color:#1A1917;transition:border-color .15s,box-shadow .15s}.dschat-ask:hover{border-color:#624E4C;box-shadow:0 6px 20px rgba(74,59,57,.10)}.dschat-ask:focus-visible{outline:3px solid rgba(98,78,76,.35);outline-offset:2px}.dschat-ask.is-loading{opacity:.7;cursor:progress}.dschat-av{position:relative;flex:none;width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,#6B5350,#4A3B39);color:#fff;font-weight:800;font-size:15px;display:grid;place-items:center;overflow:visible}.dschat-av img{width:100%;height:100%;border-radius:50%;object-fit:cover;display:block}.dschat-dot{position:absolute;right:-1px;bottom:-1px;width:12px;height:12px;border-radius:50%;background:#B8B3AC;border:2px solid #fff}.dschat-dot.on,.dschat-ask:not(.is-offline) .dschat-dot{background:#1F7A48}.dschat-ask.is-offline .dschat-dot{background:#B8B3AC}.dschat-txt{flex:1;min-width:0}.dschat-title{display:block;font-weight:700;font-size:15px;line-height:1.25}.dschat-sub{display:block;font-size:13px;color:#6B6762;margin-top:2px;line-height:1.35;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dschat-slot[data-always]{min-height:0}.dschat-slot[data-always] .dschat-sub{white-space:normal}.dschat-ask:not(.is-offline) .dschat-sub{color:#1F7A48}.dschat-ico{flex:none;width:36px;height:36px;border-radius:10px;background:#F4ECE5;display:grid;place-items:center;color:#624E4C}.dschat-ico svg{width:18px;height:18px}.dschat-ask--compact{width:auto;margin:0;padding:8px 14px 8px 8px;border-radius:999px;gap:10px}.dschat-ask--compact .dschat-av{width:32px;height:32px;font-size:12px}.dschat-ask--compact .dschat-dot{width:10px;height:10px}.dschat-ask--compact .dschat-title{font-size:14px}.dschat-ask--compact .dschat-sub,.dschat-ask--compact .dschat-ico{display:none}<\/style><div class=\"dschat-slot\" data-always=\"1\"><button type=\"button\" class=\"dschat-ask\" data-dschat aria-haspopup=\"dialog\"><span class=\"dschat-av\" aria-hidden=\"true\"><img alt=\"\" src=\"https:\/\/doll.shop\/wp-content\/uploads\/2026\/09\/lotte-berg-1-150x150.jpg\" width=\"44\" height=\"44\" loading=\"lazy\" decoding=\"async\"><i class=\"dschat-dot\"><\/i><\/span><span class=\"dschat-txt\"><span class=\"dschat-title\">Zeptejte se Lotte<\/span><span class=\"dschat-sub\">Te\u010f nejsme online \u00b7 odpov\u00edme, jakmile bude z\u00e1kaznick\u00fd servis op\u011bt online<\/span><\/span><span class=\"dschat-ico\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 12a8 8 0 0 1-8 8H7l-4 3V12a8 8 0 0 1 8-8h2a8 8 0 0 1 8 8z\"\/><path d=\"M9 12h6M9 9h4\"\/><\/svg><\/span><\/button><\/div><br \/>\n      <a class=\"channel\" href=\"mailto:info@doll.shop\"><br \/>\n        <svg class=\"icon\"><use href=\"#i-mail\"><\/use><\/svg><\/p>\n<div>\n<h2>E-mail<\/h2>\n<p>odpov\u011bd\u011bt do jednoho pracovn\u00edho dne. Pokud se tv\u016fj dotaz t\u00fdk\u00e1 objedn\u00e1vky, uve\u010fte \u010d\u00edslo objedn\u00e1vky.<\/p>\n<p><b>info@doll.shop<\/b><\/div>\n<p>      <\/a><\/p>\n<div class=\"channel channel--static\">\n        <svg class=\"icon\"><use href=\"#i-clock\"><\/use><\/svg><\/p>\n<div>\n<h2>Dostupnost<\/h2>\n<p>Pond\u011bl\u00ed a\u017e p\u00e1tek od 9:00 do 17:00 SE\u010c. Zpr\u00e1vy mimo tyto hodiny jsou zodpov\u011bzeny n\u00e1sleduj\u00edc\u00ed pracovn\u00ed den.<\/p>\n<p><b>Po \u2013 P\u00e1 9:00 \u2013 17:00 SE\u010c<\/b><\/div>\n<\/p><\/div>\n<div class=\"channel channel--static\">\n        <svg class=\"icon\"><use href=\"#i-lock\"><\/use><\/svg><\/p>\n<div>\n<h2>Podrobnosti o spole\u010dnosti<\/h2>\n<address>\n            <b>Doll.shop<\/b><br \/>K\u00f6nigsborner Stra\u00dfe 26A, 39175 Biederitz, N\u011bmecko<br \/>Obchodn\u00ed komora 82678057<br \/>DPH \u010d. NL862563215B01<\/address>\n<p class=\"small muted\" style=\"margin:8px 0 0\">Diskr\u00e9tn\u00ed: Prost\u00e9 balen\u00ed a \u017e\u00e1dn\u00fd n\u00e1zev produktu na va\u0161em prohl\u00e1\u0161en\u00ed.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<section class=\"contactform\">\n<div class=\"section__head\">\n<h2>Poslat zpr\u00e1vu<\/h2>\n<p>Preferujete formu? Odpov\u00edd\u00e1me e-mailem do jednoho pracovn\u00edho dne.<\/p>\n<\/div>\n<form id=\"contactForm\" novalidate>\n<div class=\"field-row\">\n          <label class=\"field\"><span>Jm\u00e9no<\/span><input type=\"text\" name=\"name\" required autocomplete=\"name\"><\/label><br \/>\n          <label class=\"field\"><span>E-mailov\u00e1 adresa<\/span><input type=\"email\" name=\"email\" required autocomplete=\"email\"><\/label>\n        <\/div>\n<div class=\"field-row\">\n          <label class=\"field\"><span>\u010c\u00edslo objedn\u00e1vky (voliteln\u00e9)<\/span><input type=\"text\" name=\"order\" inputmode=\"numeric\"><\/label><br \/>\n          <label class=\"field\"><span>Podrobit<\/span><br \/>\n            <span class=\"select\"><select name=\"subject\"><option>Pomoc s v\u00fdb\u011brem<\/option><option>Ot\u00e1zka ohledn\u011b m\u00e9 objedn\u00e1vky<\/option><option>vr\u00e1cen\u00ed nebo v\u00fdb\u011br<\/option><option>z\u00e1ruka nebo vada<\/option><option>Ostatn\u00ed<\/option><\/select><\/span><br \/>\n          <\/label>\n        <\/div>\n<p>        <label class=\"field\"><span>Zpr\u00e1va<\/span><textarea name=\"message\" rows=\"6\" required><\/textarea><\/label><br \/>\n        <label class=\"fopt\" style=\"margin:4px 0 8px\"><input type=\"checkbox\" name=\"consent\" required><span class=\"fopt__label\">Souhlas\u00edm se z\u00e1sadami ochrany osobn\u00edch \u00fadaj\u016f.<\/span><\/label><br \/>\n        <input type=\"text\" name=\"website\" class=\"visually-hidden\" tabindex=\"-1\" autocomplete=\"off\" aria-hidden=\"true\"><br \/>\n        <button class=\"btn btn--primary btn--lg\" type=\"submit\">Poslat zpr\u00e1vu<\/button><br \/>\n      <\/form>\n<\/section><\/div>\n<section class=\"section\" style=\"padding-bottom:0\">\n<div class=\"section__head\">\n<h2>Rychl\u00e9 odpov\u011bdi<\/h2>\n<p>V\u011bt\u0161ina ot\u00e1zek se t\u00fdk\u00e1 dopravy, dodac\u00ed lh\u016fty a vr\u00e1cen\u00ed. Odpov\u011bdi jsou n\u00ed\u017ee; Pokud tam nen\u00ed ten tv\u016fj, po\u0161li n\u00e1m zpr\u00e1vu.<\/p>\n<\/div>\n<div class=\"faq\">\n<details open>\n<summary>Jak se pos\u00edl\u00e1 sexu\u00e1ln\u00ed panenka?<\/summary>\n<div class=\"faq__a\">\n<p>V oby\u010dejn\u00e9 hn\u011bd\u00e9 krabici bez jak\u00e9hokoli potisku nebo popisu obsahu, s UPS a sledov\u00e1n\u00edm. Plat\u00ed\u0161 diskr\u00e9tn\u011b: Na va\u0161em prohl\u00e1\u0161en\u00ed se neobjev\u00ed \u017e\u00e1dn\u00fd n\u00e1zev produktu. na\u0161e vlastn\u00ed person\u00e1ln\u00ed bal\u00ed\u010dek v na\u0161em vlastn\u00edm skladu v Nizozemsku; Nezas\u00edl\u00e1me skladov\u00e9 polo\u017eky.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Jak dlouho trv\u00e1 doru\u010den\u00ed?<\/summary>\n<div class=\"faq__a\">\n<p>Skladovan\u00e9 modely, kter\u00e9 si objedn\u00e1te v pracovn\u00ed den p\u0159ed 14:00, jsou odesl\u00e1ny ve stejn\u00fd den s UPS. O\u010dek\u00e1van\u00e1 dodac\u00ed lh\u016fta je 1 pracovn\u00ed den v Nizozemsku a Belgii, 2 pracovn\u00ed dny v N\u011bmecku a Francii a 3 a\u017e 4 pracovn\u00ed dny jinde v Evrop\u011b. Dod\u00e1v\u00e1me pouze v pracovn\u00ed dny a z\u00e1vis\u00edme na dopravci; O\u010dek\u00e1van\u00fd den dod\u00e1n\u00ed se zobraz\u00ed na str\u00e1nce produktu a ve va\u0161\u00ed stop\u011b &amp; stopa.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Jak\u00e9 jsou n\u00e1klady na dopravu?<\/summary>\n<div class=\"faq__a\">\n<p>Doprava je zdarma od 800 \u20ac. Pod touto \u010d\u00e1stkou po\u010d\u00edt\u00e1me n\u00e1klady na dopravu p\u0159i pokladn\u011b; Z\u00e1le\u017e\u00ed na destinaci, velikosti a hmotnosti bal\u00ed\u010dku a zvolen\u00e9m zp\u016fsobu dopravy. V\u017edy uvid\u00edte \u010d\u00e1stku, ne\u017e zaplat\u00edte.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Mohu vr\u00e1tit sexu\u00e1ln\u00ed panenku?<\/summary>\n<div class=\"faq__a\">\n<p>ode dne doru\u010den\u00ed m\u00e1\u0161 14 dn\u00ed. Z hygienick\u00fdch d\u016fvod\u016f pr\u00e1vo na abstinen\u010dn\u00ed p\u0159\u00edznaky vypr\u0161\u00ed, jakmile je pe\u010de\u0165 panenky poru\u0161ena. Zp\u00e1te\u010dn\u00ed doprava je na tvoje vlastn\u00ed n\u00e1klady: p\u0159ibli\u017en\u011b 85 EUR za panenku a 6,95 EUR za p\u0159\u00edslu\u0161enstv\u00ed. Formul\u00e1\u0159 pro odstoupen\u00ed od modelu je propojen ve spodn\u00ed \u010d\u00e1sti ka\u017ed\u00e9 str\u00e1nky.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Jakou z\u00e1ruku dostanu?<\/summary>\n<div class=\"faq__a\">\n<p>Na v\u0161echny panenky se vztahuje na\u0161e z\u00e1ruka proti v\u00fdrobn\u00edm vad\u00e1m. nahl\u00e1sit probl\u00e9m p\u0159es chat nebo e-mail s fotografi\u00ed; Ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f to \u0159e\u0161\u00edme opravnou sadou nebo n\u00e1hradn\u00edm d\u00edlem. \u00dapln\u00e9 z\u00e1ru\u010dn\u00ed podm\u00ednky jsou propojeny ve spodn\u00ed \u010d\u00e1sti str\u00e1nky.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<p style=\"margin-top:16px\"><a class=\"btn btn--secondary\" href=\"https:\/\/doll.shop\/cs\/zakaznicka-linka\/\">Z\u00e1kaznick\u00fd servis \u203a<\/a><\/p>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Domov Kontakt Kontakt M\u00e1\u0161 dotazy ohledn\u011b modelu, va\u0161\u00ed objedn\u00e1vky nebo vr\u00e1cen\u00ed? Pom\u00e1h\u00e1me rychle a diskr\u00e9tn\u011b, ve va\u0161em vlastn\u00edm jazyce. E-mail odpov\u011bd\u011bt do jednoho pracovn\u00edho dne. Pokud se tv\u016fj dotaz t\u00fdk\u00e1 objedn\u00e1vky, uve\u010fte \u010d\u00edslo objedn\u00e1vky. info@doll.shop Dostupnost Pond\u011bl\u00ed a\u017e p\u00e1tek od 9:00 do 17:00 SE\u010c. Zpr\u00e1vy mimo tyto hodiny jsou zodpov\u011bzeny n\u00e1sleduj\u00edc\u00ed pracovn\u00ed den. Po \u2013 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4631","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/doll.shop\/cs\/wp-json\/wp\/v2\/pages\/4631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doll.shop\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/doll.shop\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/doll.shop\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doll.shop\/cs\/wp-json\/wp\/v2\/comments?post=4631"}],"version-history":[{"count":3,"href":"https:\/\/doll.shop\/cs\/wp-json\/wp\/v2\/pages\/4631\/revisions"}],"predecessor-version":[{"id":5758,"href":"https:\/\/doll.shop\/cs\/wp-json\/wp\/v2\/pages\/4631\/revisions\/5758"}],"wp:attachment":[{"href":"https:\/\/doll.shop\/cs\/wp-json\/wp\/v2\/media?parent=4631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}